They may not necessarily teach them. But having worked in the car business most of Imposter Over There! Among The Group, One Of Us Is The Fake! T-Shirt, it’s easier to tell the customer what they want to hear to avoid conflict when you’re so close to closing the sale. Some people do it because they’re dishonest, some to avoid conflict, and some might genuinely think that the customer can get all the items fixed. Unless you get a “We Owe” statement with all the items outlined in writing, there is very little recourse. You signed paperwork and took delivery, so they fulfilled their legal obligation unfortunately.
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They are counting on you not knowing it. They want your money, but not your expenses. It’s that Imposter Over There! Among The Group, One Of Us Is The Fake! T-Shirt. I do wonder if they are hurting their business longer term, though. I know I swore to myself I’d never buy another Tesla after my experience was very much like yours. My car even had a leaking tire as I drove it off the lot, and they *refused to even patch it*, and said I should go to a tire shop and have them do it. That was *after* they went into the logs and verified that it was indeed too low before I ever took possession.